About Agape Healthcare ltd
Based in the heart of Birmingham, West Midlands to offer a professional Domiciliary Care, Occupational Therapy, holistic therapies, Health and Social Care Training and Care Agency. We aim to provide a high standard of care that will enable our service users to maintain their dignity, respect and independence in their own homes. This will be achieved by promoting a standard of excellence which embraces foundational principles of good care practice. Our service emphasises the importance of staff completing their duties\tasks discreetly, efficiently and to the highest standards. We aim to be flexible and respond to our service user's needs fully and professionally.
Is to meet the needs of the individual by offering a tailored service for the people who choose to use our service. To encourage choice, equality and inclusion when directing their own care.
To provide high quality care to our local community that is safe, effective, reliable and well-led. Valuing our integrity by being honest, open and transparent with our communication and interactions.
To be committed to all who use and work for our service.
To provide a service-user-led care plans with the service-user and family input.
To identify risk and provide a safe working environment for both service users and staff.
To encourage independence and choice within the home environment.
To treat all individuals with dignity, privacy and respect.
To maintain good communication and networking with outside agencies.
To maintain confidentiality and personal information.
To meet recruitment processing requirements by having dedicated staff who are vetted and meet the requirements for the position and have the right attitude to care.
To provide quality training for staff to have the confidence and ability to conduct their role to a high standard.
To provide training, supervision and appropriate support for staff to be able to complete their role to a high level.
To provide a high-quality tailor-made service that is user led.
To be open and transparent to users, staff team and third parties.
To meet legal requirements by appointing a registered manager.
To be responsive to service-user's complaints and suggestions.
My role included supporting the student’s activities both as individuals and in groups, inside and outside of the classroom, for example:
My professional career led me to working within brain injury, acute surgical\orthopaedic\mental health hospitals, High Dependency Unit, Community Care coordinator, Home treatment team.
Our service is available to adults and children from the age of 13 regardless of gender, sexuality, disability, religion and culture. In addition, we also offer Holistic Care, which aims to meet not just the physical, but also the emotional, spiritual and psychological needs of the people we look after. You can get help with day to day tasks, home based care, as well as therapy and training.
Domiciliary Care Service
Occupational Therapy Service
Join the Team
All our needs and requirements have been met by Agape. We requested for Punjabi or Urdu speaking staff so they were able to communicate with my mother in-law as she was the main carer.
My family have praised Agape on how they are able to have direct contact with the registered manager at any time of the day, through telephone, emails and texting. The have stated that the management team is very responsive and flexible. The previous company I was with, it would take days and sometimes weeks for them to get back to me.
Since our restructure Agape have extremely high standards and constantly review our practice to make sure that we do not compromise our values. This is in terms of recruitment of temporary workers, all our temporary social care staff is interviewed, and reference checked and vetted through enhanced DBS.
Organizations have commented on our integrity, honesty, flexibility approach and professionalism. We are now the first point of contact on the preferred supplier list for many leading charities and local authorities for day to emergency and long terms assignments.
My family and myself have worked with Agape for many years as care staff. They are very supportive service to their staff members going far and beyond to support us with our jobs and with our personal lives when they impact on us. I’ve been very blessed to have worked in a static place and enjoy my job and the families that we work for.
We aim to meet and exceed your requirements by listening to you carefully and tailoring our service to meet your needs. whilst developing and supporting staff and services, Our aim is to provide you with a service that leaves you feeling positive about staff coming in to your environment.